Shipping

Delivering Joy, Without the Extra Cost

Our Promise: Free Shipping Worldwide, No Strings Attached

  • Global Coverage: Enjoy complimentary shipping on all orders, anywhere in the world (including remote regions)—no minimum purchase or promo codes required.
  • Delivery Timelines:
    • Mainland China: Shipped via SF Express/EMS, arriving in 1-3 business days (add 1-2 days for remote areas);
    • International Orders: Sent via DHL/FedEx International Priority, reaching you in 3-7 business days (customs clearance may extend delivery in select countries).

Packaging with Purpose

  • Luxury Presentation: Each item arrives in a reusable velvet gift box, accompanied by a care guide and a handwritten note from the designer. Opt for our eco-friendly packaging at checkout (free upgrade).
  • Sustainability First: Outer shipping boxes are made of 100% biodegradable materials, with recycled paper pulp cushioning that doubles as a storage container post-unboxing.

Tracking & Protection

  1. Real-Time Updates: A tracking number is emailed/texted within 24 hours of dispatch, supporting global visibility across 170+ countries.
  2. Lost/Damage Claims:
    • If your order arrives damaged or missing, contact us within 24 hours with photos for verification;
    • We’ll either expedite a replacement or issue a full refund (including taxes).

Special Circumstances

  • Express Shipping: For guaranteed 48-hour delivery within China, contact customer service to upgrade (additional fee applies).
  • Holiday Delays: Expect 1-3 day delays during peak seasons (e.g., Lunar New Year, Christmas). We’ll notify you via email with revised timelines.

We Stand By Our Belief:
“True luxury means making beauty accessible, without the cost of distance.”
With Care, The DREAM LIKE Logistics Team